Welcome to
SaBRO ChannelSENSE
Introducing ChannelSENSE, a state-of-the-art platform that leverages customer conversation intelligence to build skilled advisers, elevate customer satisfaction, and decrease customer churn. Experience how our solution transforms every customer interaction into a step towards business excellence.
Our platform revolutionises customer service by providing profound conversation intelligence, turns every customer interaction into a pathway for success.
Don’t let churn erode your profits. Embrace the power of ChannelSENSE and start saving millions of cost now.
Reach Us
What Makes Us Unique
ChannelSENSE is Sabro’s state-of-the-art conversational AI solution designed to transform how businesses engage with their customers. Integrating seamlessly with all communication channels, ChannelSENSE provides real-time insights into customer sentiment, intent, and context, enabling businesses to proactively address issues and enhance overall customer satisfaction.
Elevate Customer Service
Sentiment Prioritization : Enhances support teams by prioritizing and escalating issues based on sentiment analysis.
Boost Satisfaction : Addresses customer concerns promptly, leading to improved satisfaction.
Drive Sales and Marketing Success
Refined Strategies: Analyses interactions to refine sales pitches and marketing strategies.
Personalized Engagement:Tailors communication based on customer sentiment and behaviour for better results.
Comprehensive Feedback Analysis
Aggregate Insights: Combines feedback from multiple channels to understand customer sentiment trends.
Product and Service Adaptation: Helps companies adapt their offerings based on real-time feedback.